Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

If your enquiry is not covered in the help below, please submit your enquiry by clicking the Feedback button at the top of this page.

Editing Pages

Q. A permission denied message comes up when I try edit pages, what's wrong?

A. You haven't been given permission to edit the page. If you think this is in error, then please contact support using the Feedback button above.

Schools Contact List

Q. Is there an up to date schools contact list available?

A. You can download a list of school contact details by visiting your School Finder page and clicking the All school contact details link.

Logging In

Q. I have forgotten my password, can you reset it for me?

A. You can automatically reset your password using the password reset feature.

Q. I have my user account details, but I am unable to login, what do I do?

A. Some users experience problems because of their security settings in internet explorer. You can solve this by adding Bradford schools online to your trusted sites list. To do this follow the steps below:

  1. On the Tools menu, click Internet Options, and then click the Security tab
  2. Click Trusted Sites then click the Sites button just below this
  3. Type into the box and click Add
  4. Click Close and then Ok

Try to log in again and if you are still having problems please click the Feedback button at the top of the page and report the issue. Due to security reasons, we can only respond to a school designated email account. If you don't have one, then please direct your enquiry to your administrator or head teacher.

Please give us the following details:

  • Username
  • School Dfes Number or School Name



Page owned by Chris Hoyle, last updated on 05/04/2024. This page has been viewed 19,795 times.