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We will be doing maintenance to our website systems on Sunday, 31 January. Despite the ongoing situation with Covid-19 it is essential that we maintain the security of our systems. This will help us continue to deliver vital public health messages and information about council services via our website and allow you all to access our services using online forms. The work should be done with little disruption to you and any interruption should be short. If you do have problems accessing the site or something doesn’t work on Sunday, please try again later.
Built Environment SLA
Built Environment SLA (previously Building and Technical Services Services SLA) information can now be accessed via the website https://bts.bradford.gov.uk/
If you would like a Service Level Agreement (SLA) then please register on line https://bso.bradford.gov.uk/BTS-SLA . You will be required to login to BSO to populate the form with school contact details. All customers are required to sign up on line.
It is important to note that all SLA's run in line with the Financial Year. For all all 2022-23 SLA's (commencing 1 April 2022) subscriptions, customers are requested to register/renew before 11th March 2022. If you are a new customer and want to commence an SLA part way through the year then that is not a problem. Please discuss with Razwana Mahmood (razwana.mahmood@bradford.gov.uk). There is a process in place for any schools converting to Academy status part way through an SLA so you can sign up with confidence knowing that you are still covered after conversion.
All schools, academies and free schools can subscribe to the service which provides access to technical experts and major incident/disaster recovery support and helps Heads to manage property related issues at their school around specific building management legislation. You must have an SLA with us in order for us to give you advice, to manage the relevant contracts and to carry out any additional work or to manage your projects for you.
Customers and their Academy Trusts (with active SLA's) are now also given online cloud access to their site's service records. In addition to this, reactive maintenance request can be raised online 24/7 and progress of jobs raised via the helpdesk can be tracked so customers have access to up to date information.
LEGIONELLA POLICY
The policy has been reviewed. Please familarise yourself with it to ensure your school remains compliant. Legionella Policy
Please use the form below to send in your comments or questions about this page. This is also a useful tool if you wish to report any problems with the website.
Alternatively, you can find a list of contact phone numbers here. You may also find our help page useful.