Critical Incident and Bereavement Support

Critical Incident and Bereavement Support

The Educational Psychology Team will respond to requests for support from schools as they become aware of a critical incident. Support may be provided either by telephone or on site and include advice on:

  • Communicating with children, staff and parents;
  • How best to support children and staff throughout the school day;
  • Normal responses to grief and how to manage these;
  • Managing subsequent days
  • Signs to look out for that indicate a need for professional support.


The cost for support from the EPT following a critical incident is funded centrally.

If you need to access this service, please contact Ruth Dennis at:


Educational Psychology Team

Floor 5, Margaret McMillan Tower
Princes Way

Telephone: 01274 439417  Mobile: 07582 109129



Be Prepared

The EPT can offer support to schools to develop critical incident plans in advance of any event happening. The EPT can offer training and support to governors and/or senior managers regarding the form and content of such plans. This is a paid for service.

The following documents provide advice and support to settings in the case of an incident

Page owned by Ruth Dennis, last updated on 08/01/2024. This page has been viewed 16,279 times.