TECHNICAL SERVICES PACKAGE
Building and Technical Services Services information can now be accessed via their website
If you would like a Service Level Agreement (SLA) then please register your interest for the SLA directly through the website. Click on customer login and select 'sign up for the SLA'. Once you set yourself up as a customer via the secure website we can
arrange to visit you (if requested) and organise the tasks as per your requirements. Please print off, complete and resend a scanned copy of the SLA document (found in the SLA section) to BTS.
It is important to note that all SLA's run in line with the Financial Year so all subscriptions for 2019-20 SLA's (commencing 1 April 2019) must be submitted to BTS before the end of March 2019 (unless otherwise agreed with BTS or if opted for an extended
contract ). If you are new to BTS and want to commence an SLA part way through the year then that is not a problem. Please discuss with us.
All schools, academies and free schools can subscribe to the service which provides access to technical experts and
major incident/disaster recovery support and helps Heads to manage property related issues at their school around specific building management legislation. You must have an SLA with us in order for us to give you advice, to manage contracts,
to carry out any additional work or to manage your projects for you.
The policy has been reviewed. Please familarise yourself with it to ensure your school remains compliant.
Page owned by Razwana Mahmood, last updated on 08/02/2019. This page has been viewed 6,440 times.